Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
176 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of Outpatient Service
27th November 2023


So pleased with the sensitive and thoughtful care I received and the overwhelming staff.

Suggested improvements
.

2023-11-27 16:42:24
Response from Katharine House Hospice

Thank you for telling us about your experience of our care. To hear your feedback is very motivating for the staff.

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Review of Outpatient Service
27th November 2023


Good enjoyed the afternoons out

Suggested improvements
Happy to have been here. Enjoyed the change

2023-11-27 16:40:57
Response from Katharine House Hospice

Thank you for letting us know that you enjoyed your time with us.

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Review of Outpatient Service
27th November 2023


For me it was a very positive outcome sharing experiences, not feeling alone. No other service like it. Staff so caring.

Suggested improvements
.

2023-11-27 16:40:14
Response from Katharine House Hospice

Thank you for taking time to share your experience of our services. The feedback is really important for our staff to hear.

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Review of Outpatient Service
27th November 2023


.

Suggested improvements
.

2023-11-27 16:39:05
Response from Katharine House Hospice

Thank you for your feedback. All feedback helps us to deliver high quality care.

Experience
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Review of Outpatient Service
27th November 2023


The wellbeing sessions have been very helpful and useful. The staff have been very kind and empathetic.

Suggested improvements
.

2023-11-27 16:37:40
Response from Katharine House Hospice

Thank you for your feedback. It is good to know that the sessions have been helpful to you.

Experience
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Review of PCNS
17th November 2023


Clare was very professional and understanding.I have full confidence in her.

Suggested improvements
Nothing,very satisfied.

2023-11-27 16:30:32
Response from Katharine House Hospice

Thank you feeding back on your experience of our services. It is reassuring to hear it has been such a positive one.

Experience
Dignity/Respect
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Caring
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Support Staff
 
Review of In-Patient Unit
14th November 2023


Overall the staff is friendly and professional. I would like to say thank you to the lymphoedema team, you are amazing!

Suggested improvements
Text message notifications could be useful.

2023-11-27 16:28:05
Response from Katharine House Hospice

Thank you for giving us your feedback on your experiences and for your suggestions to improve our services. All feedback is considered.

Experience
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of PCNS
13th November 2023


Rachel is always kind and professional and I am very happy with the service I am receiving.

Suggested improvements
I can’t think of anything you could have done better.

2023-11-27 16:26:05
Response from Katharine House Hospice

Thank you for taking the time to let us know what a positive service you have received.

Experience
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Outpatient Service
9th November 2023


The nurse was very kind and knowledgeable and was able to answer our questions

Suggested improvements
there is nothing I can say as we were very happy with the visit

2023-11-27 16:25:07
Response from Katharine House Hospice

Thank you for feeding back on your appointment and letting us know how positive the experience was.

Experience
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Caring
Trust
Support Staff
 
Review of Outpatient Service
9th November 2023


i couldn't have wished for better service

Suggested improvements
no

2023-11-27 16:23:11
Response from Katharine House Hospice

Thank you for taking the time to feedback, all responses help us to maintain and improve our care.

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
 
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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs